Terms of use
Last updated: October 2026. Please read these terms before using Wellarae.
Version v1.0
Using the directory
Wellarae provides information about therapists. It does not provide therapy, referrals, or clinical advice, and using the site does not create a professional relationship of any kind.
Listing a practice
Therapists must hold a current licence or registration with the body named on their listing, must keep their details accurate, and must not present themselves as endorsed by Wellarae. Listings require an active $10 USD monthly subscription to remain published.
No guarantee of inquiries
A published listing gives you a page in the directory and the visibility we can give it. It does not guarantee any number of visitors, profile views, inquiries, bookings, referrals or clients, and it does not guarantee that anyone will contact you. Wellarae does not promise a minimum number of leads, does not promise that your listing will appear in any particular position or search result, and does not sell or hand out client contact details. What you receive depends on things outside our control, including what people are searching for in your location and specialty and how your profile compares with others. A subscription pays for directory access, not for a set number of inquiries, so a month with no inquiries does not by itself create a right to a refund or credit.
Subscriptions, billing and cancellation
Subscriptions are billed monthly in advance through Stripe and renew automatically until cancelled. You can cancel at any time from your dashboard; your listing stays published until the end of the paid period, after which it is hidden until you resubscribe. Your profile and information are preserved and can be republished at any time. Payments are generally non-refundable for partial months, except where required by law — if you believe a charge was made in error, contact us and we will make it right.
Review and removal
We review each listing before publication and may reject, unpublish or remove a listing that is inaccurate, misleading, or does not meet these terms.
Limitation of liability
Listing information is self-reported. Wellarae is not responsible for the conduct, qualifications, availability or outcomes of any therapist listed here. Booking links lead to therapists' own external providers; Wellarae does not manage appointments, cancellations, payments for therapy sessions, or any clinical service.
Governing law
These terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable there, and any dispute will be heard in the courts of Ontario.
Contact
Questions about these terms: support@wellarae.com.